Okay. My previous model expired (see: Moto E (2nd Gen) stuck at boot activation phase ). Fair enough. I took the advice and got another model that was in mint condition off of Swappa. Well, it is struggling to activate. I’m guessing support for this older model is not very robust these days but I’m locked out of all my work systems due to 2-factor authentication and using an older model is the only way you guys are allowing me to keep the original payment plan. So, I’m really hopeful you guys can get this sorted out for me.
So, new phone. I turn it on and begin activation; yes it is connected to wifi - i can surf the web. I search your forums for the fix and am led to (activation pending ). I follow those steps, it doesn’t help. In fact, the PRL update fails. At this point I’m realizing that this isn’t going to work without some intervention from some actual Republic wireless support staff.
I like the style of support that R.W. offers. I like finding solutions on the forums and communicating online. But, I followed your recommendation with my last issue and here we are nearly 2 weeks later and I need this to work. So, let’s go.