What phone do you have? MOTO G6
What plan are you on? MY CHOICE +1GB
Does your plan include data, or just talk & text? DATA INCLUDED
The only text messages I can receive are from other Republic Wireless customers.
When some people try to text me they receive a message stating it’s an invalid number. Other people are just wondering why I’m not responding as it appears to go through on their end. Phone calls work properly.
I was using the Android messaging app when I noticed the issue, so I tried the Republic Anywhere app an it didn’t allow incoming messages either. I tried using the app on my desktop computer and none of the messages come through there either.
I tried to update the Republic App
I tried refreshing the activation and rebooting
I cleared the cache
I verified mobile data & data roaming were enabled
I verified battery saver is off
I reset network settings
I started in safe mode
I tried receiving texts over cellular and over wifi.
Both contacts and non contacts can receive messages from me but no one can message me UNLESS they use Republic Wireless.
I have created a ticket and thus far they have only responded once and it was to reinstall the app…I did this again, and it didn’t solve the issue.
Edit to add:
Narrowing it down slowly: AT&T customers get the “invalid number” message. T-Mobile users texts fail however they do not receive an error message, from their end it appears to have went through. Tracfone users can text me. Republic Wireless member can text as well.
I tried a brand new SIM card. Problem continues.