I have a Moto G5S+, which I recently bought, having used the Moto E previously. I do not have any data with my current plan (the My Choice plan, talk and text only). With the Moto E texts would take a long time to send while wifi was off, but as long as it was off the text would usually send. But since switching to the G5S, I am no longer able to send OR receive texts when away from my home wifi, including when Wifi is off or when I am at my work’s restricted wifi. I also cannot listen to voicemail away from my home wifi or even see that a voicemail was left.
I am currently getting a message while at work: “Voice calls only, no access to cell data, messages, or voicemails”. I have made sure Enhanced 4G LTE Mode is on. I have made sure Cellular Data is on and Data Saver is off. I have not been able to discover what setting I have differently than on my last phone which keeps me from being able to text when I was able to do it on the previous phone.
Thanks for any suggestions.
EDIT: to clarify, on my last phone I could not send MMS or picture texts while away from Wifi, but I could send single recipient, text only messages. Now I can’t do either.