Cannot tap links on notifications on my G4 with talk and text plan

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?

Issue Description

i get notifications from work and other various places with links to tap and follow. They don’t show up blue like and active link so I can’t tap the link to follow or reply

Hi @jeffb.wpghsg

Do the links work if the phone is connected to WiFi?

Which texting app are you using, please?

This happens at home so I’m sure I’m on wifi. Not sure about the texting app. It just say messages. I don’t know how to find the info on what app it is. I’m not good. with technology.

I would check to make sure all of your apps are updated:

1 Like

Thank you

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer