Can't add more data

Why can I not add more data to another republic phone I own (I have 4) from my personal phone or PC? I thought I used to be able to.

Hi @darylu.2vm3c1,

How you might do so depends upon the brand, model and generation of the phone in question. May we know those, please?

The phone I want to add data to is a Moto X2 refund plan.

Hi @darylu.2vm3c1,

The ability to add cell data to one of Republic’s grandfathered refund plans is intended to be done from the phone to which one wants the data added. There is, however, an unsupported means of using a computer to do so linked here: https://webview.republicwireless.com/#/plans.

For others reading, the unsupported means referenced above pertains only to legacy phones (Moto E1, E2, G1, G3, X1 or X2) using a grandfathered refund plan. If you have a newer Republic compatible phone using a My Choice plan, please see here: How to Add One-Time Data to Your My Choice (4.0) Plan – Republic Help.

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Thank you for your help.

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