What phone do you have? moto g 7 play
What plan are you on? 1 gb
Does your plan include data, or just talk & text? data
My phone, along with my husband and 3 kids will no longer allow us to answer incoming calls on our own wifi. It rings just fine and we can pick up, but then there is nothing. People on the other end say they hear some weird clicking. It works sometimes to call out, but not always. We can still text and I still get my emails. It works on cell outside our work/home, but we are in steel buildings so the reception for cell doesn’t work. It seems to work on other wifis. We do have Spectrum.
I have tried the reset number ##8647## but that did not solve it. It is super frustrating as you can imagine as cellphones are the only ones we have.
I would say that this started in the last week.