Moto G7 need to be able to answer private number calls from my doctor’s office for Telehealth appointments. The calls go straight to voicemail.
The easiest thing to do - without changing your spam call block settings - is to add your doctor as a contact.
If the suggestion from @ceedee is not successful:
Check to see that “Block unknown numbers” is not enabled in the Phone app:
- Open your Phone app .
- Tap More .
- Tap Settings Blocked numbers .
- Turn off Unknown .
This will unblock calls from private or unidentified numbers.
It’s possible you may have to disable Republic Wireless’s spam blocking, also:
That will not work as they block caller ID as the phone has no idea where the phone call is coming from.
@raeanns Were you ever able to get this figured out?