trying to change plan but it writes “view is not available because you do not have cell or wi-fi data connectivity” while i’m actually connected to wi-fi and can browse internet. Why it works this way and how to change plan?
looks like an issue with kitkat on the Moto E
can’t login to account from phone
How do I change my plan when the RW app thinks I don’t have data?
for now you can try the unsupported web version
We are experiencing an issue preventing some of the Moto E 1st Gens from changing plans from the phone. If you don’t have another phone available, our support team can change your plan for you. You can open a support ticket by clicking “Open ticket” at the bottom of our Help page: Republic Help