Can't get messages to have sound notification

**What phone do you have?**Moto z4 play

What plan are you on?
1 gig
Does your plan include data, or just talk & text?

Issue Description

My messages all makes a click when a message arrives. I can’t seem to change the notification sound. There are no options to do this in the app itself. My wife has messages on her Moto g4 and the is an option to change notification sound in her all. I can’t seem to find an option in my general settings for notifications either.

Hi @jmeller19

The settings should be in the Messages app. Try tapping through this:

Launch Messages, tap Three Dots at top right, Settings , Notifications, Advanced, Other Notifications, Advanced and finally…Sound.

See if that helps and let us know! :slight_smile:

1 Like

That worked, thanks!


Happy to hear it! :grinning:

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