Can't get text messages from bank

#1

What phone do you have? Moto x pure
What plan are you on? 2.0
Does your plan include data, or just talk & text? Yes on Sprint SIM


When I go to chase.com and sign up for text message alerts i never get a code. I never get messages from them. RW says i need to put in 10 digit code but chase will not let me do so. Any work arounds like a second number. Looking back I have from time to time gotten a text from chase but I think it’s coming from a different department. Thanks Kevin

There was an error sending a text to that phone number. Its operator is not supported
#2

There is no workaround.

Chase needs to update the process for sending these messages. SMS to non-mobile numbers had been available for over 6 years. They probably have a whitelist of acceptable mobile carriers.

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#3

Have you tried contacting Chase support? They may be able to help you, or give you more information on why you might not get the messages.

1 Like
#4

Yep no luck. They can’t enter a 10 digit number

closed #5

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