What phone do you have? Motot X Pure
What plan are you on? My choice talk and text
Does your plan include data, or just talk & text? just talk and text, unless connected to WiFI
Phone won’t move between screens. The shapes (triangle, circle and square) on the bottom bar of the screen don’t work. Have to turn phone on and off to move from one app screen to the home screen to change apps. This started yesterday.