Can't see where data is going

data

#1

What phone do you have?
Moto G5S

What plan are you on?
3.0

Does your plan include data, or just talk & text?
Data


Issue Description

When I click on ‘See where your data is going’ it just refreshes the My Data circle but does not take me to the bar chart showing my my data usage by day / app.

I have uninstalled and reinstalled the app and have powered off and restarted the phone.


#2

Hi @wjm7605,

Are you trying to view data usage on Wi-Fi or cell?


#3

I am trying to see cell data usage in the republic app. I have tried while connected to WiFi and to cell.


#4

Could you please try refreshing the Republic Activation? Steps to do so are here:


#5

Thanks, that did the trick.

James