Can't send a text without adding a contact?

I tried to send a text to a contractor I was going to have do some work for me. I could type the number but it wouldn’t let me type the message. Is this a bug or is it by design that I can’t send a text if the recipient isn’t in my contacts? I had to go to a separate app and make them a contact before it would let me type the message and send the text.

Moto G5 plus

What plan are you on?

My plan includes 1GB data with unlimited talk and text


Hi @stevenb.9ndh0b,

The expected behavior is to be able to send a text when the person is not in your contacts.
What app were you using?

Thanks Southpaw,

I think it might have been a temporary issue. When I try it now, it works. It could also have been user error. I’m supposed to be tech-savvy but I get confused too sometimes:grinning:

Thanks again

1 Like
Message an
Expert customer