Can't send or receive MMS messages suddenly

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?

Issue Description

Moto G5 plus on talk and text! No data but I am at my office and on Wi-Fi…My gf also has a Moto G6 and is at home on our WiFi! Today suddenly neither one of us can get the others picture messages? We both did the ##8647## and restarted our phones! I uninstalled and reinstalled the republic app and updated the factory messaging app! Nothing worked! Regular texts are able to send and receive on both our phones just not picture messages! Is it a Republic problem?

There’s nothing reported on the status page

Try running the diagnostics in the RW app
Settings -> Advanced -> Run diagnostics test

You can also try resetting republic connections under
Settings -> Advanced -> Reset republic connections

Hi @danieli.e22o46,

We did see some MMS issues earlier today, and a solution was quickly put in place. Are you receiving MMS normally now?

1 Like

Yes it’s working now! Thanks


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