Cant send or receive text

can’t send or receive text on Moto 4g. Please help

Does that happen on WiFi or cellular or both? Are you able to make and receive calls?

See here for some useful things to try

Troubleshooting Texting Issues

I can send text only while connected to WiFi and not when I’m on data. I can also make calls without any issues on WiFi or data.

What app are you using for text?

Is your cellular data enabled under Settings -> Data Usage?

Is data roaming enabled under Settings -> Data Usage -> Cellular Networks?

Message an
Expert customer