Cell data not working even though I bought additional data

Moto G4

My choice + 1GB

Includes data


Cell data stopped working and I thought it was because I was getting low so I bought another 1GB but it still wont use cell data and I cannot figure out why.

Hi @nicholasd.nhnuci and welcome to the Community!

Am I correct in presuming, you’re having this unfortunate experience in an area, where there were previously no issues using cell data. In any event, may we know the zip code (nothing more) where this is happening?

Additionally, may we know your phone’s SIM type? Here’s how to tell:

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Sorry my issue has been resolved. I simply had to restart my phone.

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