What phone do you have?
What plan are you on?
Does your plan include data, or just talk & text?
I just got the Moto g5 plus with my choice + 1GB, activated phone , everything was good then next day phone will not work , keeps disconnecting from service, doesn’t work anywhere near my home and still has problems even connected to wifi. I have reset network settings, rebooted the phone, Ive tried everything I’ve found on community forms and nothing works