I got a new Moto G Play about 1 month ago. Some contacts came over into the new phone I think from my Outlook because none of them have phone numbers attached, and I did not transfer anything into this new phone from another cell phone. This was a new phone number.
My question or issue is, when ever I either add new contacts to the phone, or add phone numbers to the contacts that are anlready on the phone or when I delete some of the very old names that are in the contact list, Or if I try to make any of the contacts “Favorites” .The changes I make are only temporary. Within one day, everything changes back to the original and I loose everything I added or changed. Does anyone know what might be causing this so I will not need to carry around a piece of paper with phone numbers?