Changing my phone number


#1

If I change my number, will I lose all of my previous, and ongoing text messages and conversations?
If so, is there a way to save those conversations, before I change my phone number?


#2

Changing your phone number will have no impact on any of the content on your phone. You won’t lose anything at all.


#3

Thanks for you prompt reply. Just to be clear; you’re saying I won’t lose anything on my phone (texts), but after I change my phone number, will the people I have been texting need to use my new number in order to continue the text conversation, or will they be able to continue as if I hadn’t changed my number?


#4

When you change your number, the old number is no longer active (or yours). Your contacts must use your new number.


#5

Will saved voicemails transition to the new number as well? Assuming this topic question is concerning self service option members have to change their number using phone account options Thanks.

:flight_departure:


#6

Yes, the line isn’t deactivated, the number is simply changed.


#7

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.