ISSUE 1: I’m logged on to my account at the website and when I click ‘start chat’ the little spinny icon starts spinning but the chat never starts, the icon just… keeps… spinning
ISSUE 2 I am currently in Burlington Colorado, zip code 80807. THe coverage map sasys I have coverage but I have no bars on my Moto X Gen1.Is this because I have to roam on Verizon this far from Denver and my Moto X is incompatible withVerizon current technology ?
Issue 3: I want to go to the $200/year 1GB/month plan, do I need to upgrade my phone for that ? CAn I just upgrade my plan and that will make me eligible for the $200/year plan? I already asked about this on a previous ticket and the only answer I got was 'your plan isn’t elegible for the $200/yr deal… so like, hello, could you please explain how to switch plans if that’s what I need to do?