What phone do you have? Moto E4
What plan are you on? My Choice + 1 GB
Does your plan include data, or just talk & text? Data, talk and text
I had opened a help ticket on this issue, but i also wanted to post this here to see if anyone else has experienced anything like this:
Yesterday morning i’m checking my emails and see a number of emails from RW from over the night saying I had used up my data, starting at a “25% left” email, then 10%, 5%, then a 4th email (at 1 am) saying ALL GONE. Before all this started I had nearly half my gig remaining on the billing cycle.
I go into the RW app and hit the ‘see where your data is going’ button and see a massive spike in usage the day before, with it listing Chrome as highest user, having used up nearly 70% of my 1 gig
- I was at home so my phone should have been using my WiFi for everything, and I know for a fact my home network and WiFi were working because my wife and I were on our PC’s most of that night (mine’s wired, hers is wireless).
- The emails from RW range from around 9:30pm to about 1:00am, and I know I had not used my phone AT ALL that night while I was on my PC gaming with friends till I went to bed around 11:30pm.
So how could Chrome have used up all my data like this?
I had to go and spend the 5 bucks to get an extra gig so I’d have something for the rest of my billing cycle.
Just a little frustrated by this.