I used to be the biggest Republic Wireless evangelist there was. I live in a place where there is no cell service at all (National Radio Quiet Zone), so wifi calling is really the only thing I can do, until I travel. The areas I travel to don’t have the best coverage for republic but hey I can use it with WIFI and that’s what I love, also love the inexpensive bill.
But there has been a recurring problem that is not predictable, and will go away after a time, or a few resets or something, but it keeps showing up to the point where I am seriously considering looking for a new company. I’m writing this in hopes that a developer or somebody at the top will read this and FIX THIS PROBLEM because I know I’m not the only one who has it, and there’s no point in me opening up another help ticket again because I know what they say. Also, it goes away, but it comes back later. The help ticket people only focus on solving the short term problem, not the long term problem.
Here is my main issue: the dreaded “Turn off Airport Mode to make a call”, when I know full well it works with airport mode on and wifi enabled. That’s how I make all my calls, since there’s no point in keeping the cell data on and searching constantly for no signal, and destroying battery life. But to humor it when this happens, I’ll try turning off Airport Mode. Then it says the STUPIDEST thing that a republic phone can say: “Cellular network not available for voice calls.” Well no kidding. I NEVER have cell coverage — THAT’S THE REASON I SIGNED UP!
Just to preemptively answer those who assume I don’t know any better: yes, wifi is enabled in either case, and yes, I have internet (I’m on the internet as we speak, and the problem is manifesting itself again).
I’m not interest in ongoing short term fixes to this problem. I want this problem resolved indefinitely. I’m not sure how much more I can take it.
An aside, another serious problem but not quite as infuriating as the one mentioned: often times people have called me and instead of ringing or going straight to voicemail, they just get a message saying “The subscriber you are trying to reach is not available. Goodbye.” I don’t even know they have called except a few times someone has mentioned this to me later. Who knows how many more important calls I have missed because of this. Seriously, Republic, get your act together, or I’m hitting the road.