I’d like to transfer from Virgin Mobile to Republic Wireless, but I’d like to keep my phone number. I just purchased a new phone from RW and made this account, so I’m not in a rush but I would like to know how to submit this request soon.
The second step of the instructions to submit a number transfer request says “Under the service line you’d like to transfer your number to, click the up arrow next to I WANT TO…” I looked around under “Account” but I can’t find anything this step mentioned, not the words “service line” nor an up arrow nor the words “I WANT TO…”
Where exactly do I find the things mentioned in this step? Or do I need to wait for my phone to arrive or activate the phone before this option is available? I’m rather confused about how I proceed here, especially since I’ve never changed service providers before.