I cannot get a connection with my new j3. I had another republic phone and it was fine. Any ideas ?
Your previous phone was probably a 2.0 refund plan phone. That phone was a CDMA Sprint partner phone, where the J3 is a GSM Tmobile partner phone. Two distinctly different services and coverage areas. Apples to Oranges.
This may be the case or it could be something else?
@tracyg.mdpc2n , What was your previous phone?
How is your signal strength between the different phones? Are you getting no connection or is there a signal but it doesn’t go online?
Do you have any other signal indicators such as 3g 4g/LTE, a triangle?