Connectivity problem

<When I attempt to connect to an open wifi signal i’ll get connected but no internet!—

What phone do you have? I have a moto g4

What plan are you on? I have talk and text and 1 gig of data

Does your plan include data, or just talk & text? yes


Issue Description

This is usually an indication that the wifi you’re using is waiting for you to accepts the terms and conditions of the network in order to be granted internet access. If the prompt to do isn’t coming up automatically you can usually force it to get to appear by opening Chrome and trying to go to “sample.com” or “1.1.1.1”

1 Like

Thanks

2 Likes
Message an
Expert customer