Copying to New Phone


New Phone: Moto 4x
Old Phone: Moto 2nd Gen.

I am trying to set up 4x by copying data from nearby device (2nd gen.). I cannot get it to work.

What I’ve done:

  1. Tap & Go, had phones back to back but it won’t pick it up.
  2. NFC is on
  3. On 2nd Gen, went to Google Settings, selected Set Up Nearby Device, but it can’t find one. Next step is to select Moto 4x, but I never see that come up.

I am connected to the same Internet system on both phones.

What can I do?



@guido22 You can find help transferring your data from one phone to another here:

How to Transfer Contacts, Photos, Text messages and Other Info to Your New Phone


As some added data. Tap & Go, for whatever reason, does not work with any Moto phone I’ve tried it with in years.


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