Couldn't pair with [moto x4 (567)]0 because of an incorrect PIN or passkey


#1

Phones: Moto X 2nd gen. / Moto x4

I’m trying to run the migration for a new phone. The NFC connection is fine but when I try to switch to bluetooth I receive the message in the title:

Couldn’t pair with [moto x4 (567)]0 because of an incorrect PIN or passkey

Most of the search results I find are about cars/other devices.

  1. Has anyone successfully transferred Moto X 2nd gen -> Moto x4?
  2. Is there a µUSB transfer?
  3. Is there a software package I should try upgrading?

#2

Hm.

Eventually tried it through my old phone using the Google Settings > Set up nearby device and that moved apps and settings.

Only thing missing was SMS.


#3

sorry we didn’t get back to you sooner
the Google phone setup can be flaky (never have gotten it to work when NFC was not on both phones and have about a 70% chance of it working when they do have NFC)
best advice is found here (a third party app will be needed for SMS)