Crazy lte message from RW

What phone do you have? pixel 3 xl

What plan are you on? monthly?

Does your plan include data, or just talk & text? includes data

Phone upgraded to android 11. Since then we are getting a message that appears to be from RW that tells us to turn off LTE. Or maybe turn off LTE advanced. The message does not tell us exactly what to do. And it’s not email. It’s not a text. It doesn’t appear in messages. Once we look at it – it’s gone. I don’t understand what the message is telling us to do. The phone appears to work OK both on WiFi and cellular.


Issue Description

Hello @jimw.p051tx,

Welcome to Republic’s Member Community! :slight_smile:

Please see if these instructions to turn on (or off) LTE mode help:

Please let us know how it goes :slight_smile:

2 Likes

Thanks. When I select “mobile network” no VoLTE option is available.

1 Like

Thanks for trying.
Can you post a screenshot of the lte message you’re getting? :thinking:

What happens if you long-press (touch and hold) the message, then tap the little settings gear :gear: in the notification?

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