Data only Sim in Moto g4 will not connect to computer

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description

We bought a republic data only sim, put it in a Moto g4 we weren’t using, set it up as a hot spot, works great with g5s phone s. Our computers (windows), cannot find the hotspot. What am I missing?

  • I would start with checking the working Moto G5S … Android Settings/Wi-Fi, the tap on the Network Name shown for the the connection to the Moto G4.
    • Make note of the Frequency and Security
  • Assuming your Windows 10, here is an article on How to Connect to WiFi
1 Like

I hate to ask an obvious question, but your computer does have a wifi card right? Many older desktops were designed only for wired connections and not wifi.

1 Like

Thanks for the repies. It turned out that the problem was when I set up the hotspot it asked if I wanted it to be 2.6g or 5g. I selected 5g like I have at home. Turns out the computer and tablet could not read 5g. Switched it to 2.6g and all good.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer