Device MR Progress Report 8/17/16


#1

Hello again…. Product Guy here with another MR update for the Moto E (1st Gen) and introducing a new update for the Moto X (2nd Gen).

The Moto E (1st Gen) Lollipop MR has finally made it out of the Sprint lab. It’s free !!!

We have Technical Acceptance and are getting ready to ramp up for the soak and rollout, so let’s talk about the next steps of the rollout plan and when it is going to happen:

Communication will go out via email on 8/22 to all active Moto E (1st Gen) members to let you know what to do to upgrade the phone cleanly to Lollipop.

The soak test will start on 8/22 giving us enough time to clear the increased ticket volume after launch.

This means that 1% of the devices will receive a notification about the update.

Pending the results of the soak test, the plan is to start the full rollout on 8/30, and will continue over the rest of that week.

This one has been a long time coming, and we are happy to get it to you.

Stagefright fixes for Moto X (2nd Gen) are also coming along right on the heels of the Moto E (1st Gen) update.

This has already reached the lab on 8/15 and is scheduled to come out of the lab on 8/29. We will have more updates on this as we near the lab exit date.

Keep an eye out for the emails starting next Monday. We appreciate your patience.

As always, stay WiFi my friends.