Diagnostic test help please

I have a new router, Netgear x6. Phone is working well, except occasionally missed a call, no ring, right to voice mail. I have awesome speed 100+ down, 20+ up. Why do I have these errors? Can I fix them?

The 2 diags that failed, based on the verbiage provided, would indicate there was a failure of pings during the path check … the Ping Offsite is to a server beyond your ISP and no response was received. Probably a just a transient problem


Thank you. Please consider this non problem solved!


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