Hi RW folks,
Thanks for implementing a PIN to help prevent unauthorized porting out / account hijacking. I noticed that the PIN must be exactly 4 digits, which gives a hacker a 1 in 10,000 chance of guessing it. Can you please confirm that Republic Wireless does something to prevent a hacker from quickly trying all combinations until he guesses the PIN? (E.g. block porting for some time after several failed guesses; contact the customer to alert them to the problem, etc.)
Also, could you please consider allowing longer PINs to make guessing more difficult?
Sorry for my paranoia. An increasing number of financial institutions rely on text messaging as a step in proving identity. This is problematic for various reasons, one of them being how easy it might be for hackers to port a number. With the Equifax hack making the news today, I’m feeling extra paranoid…