First, I tried a chat … and after over half an hour the CSW just had to inform me that they (he) were not familiar with Huawei enough to assist me.
Having to input a four digit PIN every time that my wife wants to access her phone (say it has been set down for thirty seconds) she finds it annoying to have to go through that process. Therefore, she simply wants that feature disabled.
I could not figure it out, which is par for the course. The CSW could not figure it out … which … well …
Again, the PIN has not been lost or forgotten. She simply wants the feature disabled. There should be some simple way, or perhaps this IS nuclear physics.
Any assistance will be truly appreciated.