Disney Plus downloads not working properly

I have a Google Pixel 3a and Disney + downloads will play only for a while off of wifi and data, but then my phone tells me a connection is required after a few minutes. Anyone else having this issue? I have already uninstalled and re-installed it. Works just fine on my old Moto G4 Play, just not on my Pixel!

It’s working fine on my Pixel 3, so I can’t replicate it there. It sounds like you’ve tried everything Disney suggests to remedy the problem. I’m assuming you’ve verified that your downloads are fully downloaded before going offline.

Is there a specific error code you get?

Hmm I will have to take a look but I don’t remember any error codes…let me see…

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