Do I use the old SIM card when I get a new phone

I am getting a new phone Samsung S10 from Republic tomorrow. Do I just use the SIM card from my old Google Pixel 2 XL?

Hi @Go-Buffalo-Bills and welcome to the Community!

All phones purchased from Republic ship with a SIM preinstalled. There’s no need to attempt moving the SIM from your Pixel 2 Xl to the Galaxy S10.

Upon receipt of the new phone and once past initial setup of the S10 (follow onscreen prompts for that), you’ll start the activation process. Republic documents the process here: How to Activate a Replacement Phone – Republic Help.

You will be prompted to sign into the appropriate Republic account (the one associated with the email address receiving invoices for the Pixel 2 XL) and you will be presented with the opportunity to move your current number from old to new phone. Continue through the activation process, then you’re all set! Your old phone will be simultaneously deactivated.

1 Like

Thank you so much!

2 Likes
Message an
Expert customer