I bought my unlocked G4 Plus back in October after I dropped my Moto X 2nd gen and shattered the screen. The G4 Plus has been a pretty sweet deal for $249 until now.
When the battery percentage drops down to about 80%, the phone will just turn off. There is no warning, and it doesn’t matter what I’m doing on it. I sometimes am not doing anything at all. The screen just goes black and I have to turn it back on. Upon turning it back on, everything seems in order. My apps I was using are still open, and everything works fine.
The weird part is that upon turning the phone back on, after the first call or text afterwards, I get the Republic notification saying, “Congratulations! You’ve just sent/received you first call/text over Wifi!” This happens every single time.
Eventually the time before turning itself off again gets shorter and shorter, until I plug in the phone, and then all is fine.
This leads me to believe it’s an issue with the battery, but I’m also wondering if a factory reset is in order, due to the strange behavior of the Republic app upon restarting.
I have not been able to find any cases of this problem happening to any other G4 Pluses.
I don’t think the battery is necessarily designed to be replaced by the user since I can’t find any replacement batteries from reputable big-name retailers. I have, however, found a pretty easy detailed video tutorial on how to replace the G4 Plus battery on YouTube.
Does anyone have any suggestions?