once i get the phone i’m refusing it from fedx
What “Third Party” are you referring to?
Perhaps the optional payment option of Financing with Affirm?
They are a perfectly safe company:
Refusing a phone you purchased directly from Republic is the worst thing you can do if you wish to get a refund for your purchase, as it causes a significant delay in processing a return.
If you follow RW Return Policy/Money Back Guarantee , you will have a much better experience:
If you purchased a phone from a third party store, like Amazon etc, then it would be best to follow their return policy as well.
Did something change between when you ordered the phone and now? Is there something we can help with? We have a return process documented here:
If you refuse the shipment, the return will take longer to process.