Don't feel safe paying a third party

once i get the phone i’m refusing it from fedx

What “Third Party” are you referring to?
Perhaps the optional payment option of Financing with Affirm?
They are a perfectly safe company:

Refusing a phone you purchased directly from Republic is the worst thing you can do if you wish to get a refund for your purchase, as it causes a significant delay in processing a return.

If you follow RW Return Policy/Money Back Guarantee , you will have a much better experience:

If you purchased a phone from a third party store, like Amazon etc, then it would be best to follow their return policy as well.


Hi @lucifer53,

Did something change between when you ordered the phone and now? Is there something we can help with? We have a return process documented here:

If you refuse the shipment, the return will take longer to process.

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