Hi. I’ve been searching the forums for “dropped calls”, “dropping calls”, etc. for 10 or 15 minutes. The questions I’ve found aren’t very much like mine, so I’m posting this new topic.
I’m a new RW customer; I came from Google Project Fi. I have a new Moto E4 I got last week, so I should have the latest Republic app. Since it’s so new, I hope I don’t need the “nuclear option” of a factory reset (which could mean redoing all of the app downloads, settings, etc. that I’ve just finished!). BTW, I haven’t downloaded any call-related apps.
Last week I was part of a helpful discussion (sorry, I can’t find a link) on bars of signal vs. signal strength vs. reality . Bottom line: I drove back and through hilly country (no WiFi) and found that both my old and new phones (both on T-Mobile) seemed to perform about the same, even though the old Nexus 5X had more signal bars (the 4E lost signal completely for a minute or two).
Now I’ve hooked my phone to the car’s Bluetooth hands-free and I’m using it, as I did my old phone, as I drive around my city. This morning the new phone dropped a call. My old phone never did that, so I’m concerned. (I have about a week of my return period left.) I’m trying to test more, but I’d also like to guess at a cause: maybe one or no bars of signal? signal strength (in dBm)? weak Bluetooth in the Moto E4??? Any suggestions? I can’t really look at the phone while I’m driving… maybe some app that shows a rolling graph of signal strength, bars, etc., could tell me something?
To find any more call dropping, I don’t have to call friends and blabber. I can use the great call-echo service at (631)791-8378 to record and then hear myself, hear my voice played back to me as I talk, etc… and see if any calls garble or drop on the new phone. I don’t really have time to try CDMA (in the next week…) (and my old phone generally had worse service on Sprint). Any more suggestions?
BTW, I really like this phone. So I hope I don’t have to replace it (I’d get a “refurbished” phone, yes?) or go back to my Project Fi phone. Thanks for any advice!