Email updates lag

What phone do you have?
Moto e5 plus

What plan are you on? my choice I think.

Does your plan include data, or just talk & text?

Data
My email updates but lags several days behind. Of my devices this only happens with my phone. It is an exchange account.


Issue Description

What e-mail program (app) are you using to retrieve your exchange e-mail?

Motorola’s instructions for setting up e-mail can be found at: https://support.motorola.com/us/en/documents/MS128342/

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@ronaldc.o46q9q

In addition to @cbwahlstrom 's question, does your plan include cell data? If you are not sure, please open the Republic Wireless app on your phone. It should open to a screen titled “My data”. Do you see data available to use?

Yes I have data. I checked the Motorola guide and figured out how to change the settings. It appears to be working fine now. The curious thing is that it had been working fine. I don’t know how the settings changed. Regardless, it is working. So thanks for the help.

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