Extend home kit

What phone do you have? moto g fast

What plan are you on?

Does your plan include data, or just talk & text?
talk and text


Issue Description

My extend phone rings once and then hangs up on the person . The second time it keeps ringing untill I answer it. Also I use to be able to call the other phone and it would go thru and ring other phone but wont do that now . One of the main reasons I got home extend was so I could ring my cell because I would misplace it. Cant do that now. Sometimes it only rings on home exstension and not on my cell.. Not sure how to fix these problems or if anyone else has same problems.

Hi @davido.nyffj1,

Please see if the steps here help:

There’s no need to continue past step 1 or 2 if that sorts things.

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