Extend Home suddenly disconnects

What phone do you have? Panasonic cordless

What plan are you on? My Choice

Does your plan include data, or just talk & text? No data

Lately, there have been several occasions with various callers when suddenly I’m disconnected. There are no clicks or any other indication of what is happening. I’m talking, and when I’m expecting a response, I hear only silence.

What is the problem and can it be fixed?

Hi @Voyager,

Do you have another handset available, or a friend you might be able to borrow one from? I can’t really think of another way to determine if the issue is with the handset or the Extend Home service.

My Panasonic phone has 4 handsets. Now that I think about it, I’m usually on #2 when the disconnect occurs. I’ll try switching them around to see whether that makes any difference.

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