Fully charged, won't turn on

My Moto G is fully charged, I was checking my calendar for the day and the next thing you know the screen goes black and it won’t turn back on. . . please help!

Take a look at Troubleshooting Guide by Motorola

Is your calendar app native or a 3rd party app? Could be a app problem.

In the mean time try holding the power button down for 10 seconds or so. That should force the phone to reboot so you can have a working screen again if it is just an app problem.

If the phone has shut down and won’t restart then you may be in a pickle. Is it less than a year old?

Message an
Expert customer