G5+ keyboard not working

New G5+ and some of it working OK, but periodically (and often) I cannot get the keyboard to respond. Which means, I can’t set up the wifi at work (on the wifi setup, connect is grayed out …) can’t always text, can’t enter a pin for the fingerprint backup thingy. I am sure I have inadvertently turned off the User-Friendly factor on this phone. What am I doing wrong?

I would boot in safe mode and see if the issue is still present

Safe Mode

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