What phone do you have? G5Plus
What plan are you on? My Choice 1 GB Plan
Does your plan include data, or just talk & text? Data Talk & Text
My phone won’t turn on. My phone won’t charge. The battery drains quickly. My phone takes a long time to charge.
This is my wife’s phone. The battery has been draining very fast for some time now. The charge won’t last more than 3 hours. Will not even charge to 100% when turned off. Bought it in Aug 2017. She has gone through all the help tips - cleared the cache, disabled background data, there is nothing listed on the battery info that is draining the battery. She has to keep it connected to charger constantly. She has been running it in battery saver mode all the time. She forgot to put it on the charger last night and now it will not even charge or power up. I have started a ticket but no response yer.