Galaxy 32 cannot answer incoming phone call

Galaxy 32 cannot answer incoming phone call.

I wait until the caller hangs up and call them back.

Hi @michaelf.5uupjl and welcome to the Community!

We could use some additional information in order to better help you. Please describe what you see on your phone’s screen when attempting to answer an inbound call?

Here is what I found in the user manual page 84

Answer a call

  • When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call.
    • On the incoming call screen, drag Answer to the right to answer the call.
    • On the incoming call pop-up screen, tap Answer to answer the call.
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