Get my old phone number back

#1

RW sent me a new sim card to improve the coverage of the phone. After inserting and activating, I was given a new phone number. How do I get my old number back? This is frustrating.

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#2

Hi @lavonnem.xcmwy4

Welcome to the Republic Wireless forums where users can help each other out.

From a quick understanding, it sounds like you may have activated the phone as a new phone number. Log into My Account | Republic Wireless and check out your own account.

What is listed under as your phones?

If you have multiple lines you may want to reach out to Republic Wireless support to have them sort things out. They have to swap numbers, cancel one of the lines or have you reactivate the phone properly. If only the new number is listed, they can do a bit more investigation on where the old number went.

Let us know how it goes.

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