Ghost texting on moto g4

My Moto g 4 has started ghost typing. I cleaned the screen, deleted recent downloads.

@caseyw.ww6xhg

This is all I could find for you.

Strange ‘ghost’ typing? keyboard entry just goes wild…

*** ~~ßocephous™***

Hi @caseyw.ww6xhg,

Your experience is most likely a hardware issue, however, might also be a software glitch. The process for ruling out the latter follows:

  1. Clearing the Cache
  2. Safe Mode (Lollipop 5.1)
  3. Factory Reset

Stop and test after each numbered step. If the issue is resolved after step 1, you’re done. If the problem resolves while in Safe Mode, you have a third party app creating a conflict. You’ll need to identify, then remove the offending app. If the issue survives step 3, this generally confirms a hardware issue.

Your Moto G4 has a one-year manufacturer’s warranty against defects. If you purchased your G4 from Republic, please raise a help ticket when signed into your Republic account here. If you purchased the G4 from a third party retailer, it would be time for a conversation with Motorola: Live Chat.

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