Google App not responding to "force stop" after seeing a virus warning in google app. (from

Samsung Galaxy S7
After seeing a virus warning in google chrome (from IP:, I shut down the phone immediately.
Then found info. that suggested doing a force stop in the google app, and clearing the cache.
After clicking the force stop button, then the force stop option, nothing happens.

Hi @bobbtall,

It is most likely that the virus warning is fake. If you’re seeing it in Chrome, you can probably clear out the source by following these steps:


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