What phone do you have?
Google Pixel 3A XL
What plan are you on?
My Choice + 1 GB
Does your plan include data, or just talk & text?
Yes
Issue Description
My phone was charging on my desk, plugged into the adapter. When I last looked at it, it was 85%. Then later I looked over and it looked frozen on the lock screen – the time was 10 minutes behind. Pressing the power button would not unlock it. So I held down the power button, and the screen went black. I cannot get it to turn back on.
I tried pressing the power button for 30 seconds – even longer – and no response. I held down the power button and the volume down button for 15 seconds and longer – no response. I tried plugging it back in, doing the same, and no response.
Am I dead?