Google Pixel 5 Messaging App Not Working

What phone do you have? Google Pixel 5

What plan are you on? My Choice + 1 G

Does your plan include data, or just talk & text? Includes data


Issue Description

95% of the time, android messaging app gives neither displayed notification of new message, nor a sound notification of a new message. While trying to troubleshoot, I can turn notifications off and then back on. I might immediately get a notification for the next text message received, but then 5 immediately after that I don’t get a notification, and then maybe 1 more after that I do.

I’ve checked:
App settings -
notifications are on; I’ve enabled “bubbles”, which sometimes work and sometimes don’t,
Phone sound settings - not silent
I’ve checked that notifications on lock screen is set to: show conversations, default, and silent
I have powered off and also restarted
Other app notifications work as expected, appearing in the display.

Any other suggestions?

Hi @joyful64.

Have you checked to make sure “Do Not Disturb” is not enabled, and that there is no function enabled on the phone that silences notifications when the phone is in a certain state, for example, face down?

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